Privacy Policy

This Privacy Policy describes how PHBrightside (“Brightside Merchants”, “the Site”, “we”, “us” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from PHBrightside.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will post the revised Privacy Policy on the Site and update the “Last updated” date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from different sources. The types of information depend on how you interact with us.

In addition to the specific uses described below, we may use the information to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce our terms, and protect the rights of our users.

Information We Collect Directly from You

Examples include:

  • Contact details: name, address, phone number, and email.

  • Order details: billing address, shipping address, payment confirmation, and contact information.

  • Account details: username, password, and other information used for account security.

  • Customer support: any information you choose to share when communicating with us.

Information We Collect about Your Usage

We may automatically collect certain information about how you interact with our Site (“Usage Data”), including device details, browser type, IP address, and interactions with the Site. This may involve the use of cookies or similar technologies.

Information from Third Parties

We may receive information about you from trusted vendors or service providers who support payment processing, delivery, and customer support.

How We Use Your Information

  • Providing Products & Services: to process payments, fulfill orders, send notifications, and arrange for shipping or returns.

  • Marketing & Communication: to send promotional messages (email, SMS, or mail). You may opt out anytime.

  • Security & Fraud Prevention: to detect and prevent fraudulent or unauthorized activity.

  • Service Improvement: to enhance our services and customer support.

Cookies

Like many websites, we use cookies to remember preferences, run analytics, and improve the Site. You may disable cookies in your browser settings, though this may affect site functionality.

How We Disclose Personal Information

We may share your personal information in the following situations:

  • With vendors or service providers who perform services on our behalf (e.g., payment processors, couriers, IT providers).

  • With business partners for marketing or advertising purposes.

  • When required by law, or to enforce our terms and protect rights.

  • With your consent or at your direction.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect data from anyone under 13. Parents may contact us to request deletion of such data.

Security & Retention

We take reasonable measures to protect your personal information, though no system is completely secure. We retain your data as long as necessary to provide services, comply with legal obligations, or resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal information.

  • Request correction or deletion of your information.

  • Restrict or withdraw consent to certain processing.

  • Opt out of promotional communications.

We will not discriminate against you for exercising these rights. We may require verification of identity before fulfilling requests.

Complaints

If you have concerns about how we process your personal information, you may contact us directly. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International Users

If you access our Site from outside the Philippines, please note that your information may be transferred and processed in countries with different data protection laws.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

[email protected]
09774283032
PHBrightside.com
Brightside Merchants